Frequently Asked Questions
Everything you need to know about RenderNow.
Do I need to install anything?
No. RenderNow works entirely in your web browser. No plugins, no desktop apps, no add-ons inside Blender.
Which Blender versions are supported?
Blender 3.6 (LTS), 4.2 (LTS), 4.5, 5.0, and 5.1. We match the exact version your project was created in.
Do I need to "Pack All Into Blend" before uploading?
No. Upload your .blend with separate texture files, HDRIs, and assets — drag everything together and we resolve the references automatically.
What render engines do you support?
Cycles (GPU-accelerated with OptiX), EEVEE (real-time engine), and Workbench (preview renders).
What file formats can I upload?
.blend files plus any textures/assets they reference: .png, .jpg, .exr, .hdr, .tif, .obj, .fbx, and more.
How fast is it compared to my local machine?
Typically 4-10x faster for single frames (GPU hardware), and dramatically faster for animations because frames render in parallel across multiple GPUs.
What happens if my render fails?
You're not charged for failed frames. The job shows "Failed" with details, and you can fix and re-submit.
Can I cancel a render in progress?
Yes. Cancel anytime. You only pay for frames that completed before cancellation.
What if GPUs are busy when I submit?
Your job enters a queue with a visible position and estimated wait. More GPUs spin up automatically during peak demand.
Can I render a single test frame first?
Absolutely — we recommend it. Submit one frame, check the result, then launch the full batch. Starting from just $1 per job.*
Is there a file size limit?
No hard limit. Chunked upload handles files of any size — 100MB or 50GB. Large files upload faster thanks to parallel transfer.
How long are my files kept?
Uploaded files: until you delete them (within your 50GB cap). Rendered outputs: 30 days, then archived for another 30 days before deletion.
Can I delete my files at any time?
Yes. Delete individual files or entire jobs from your dashboard. Deleted means deleted.
What if I lose internet during upload?
The upload resumes exactly where it stopped. No need to start over.
How much does a render cost?
Depends on file size and render time. You see a dollar estimate before submitting. Final price is calculated after rendering based on actual GPU time and scene complexity — it may differ from the estimate. Tip: submit 1 test frame first to see exact per-frame cost.
What are "credits"?
Credits are prepaid balance in US dollars. Buy $10 of credits, use them for $10 worth of renders. No conversion, no exchange rate.
Do credits expire?
Never. Your balance stays indefinitely.
Are there hidden fees for upload, download, or storage?
No. Upload is free. Download is free. Storage is $0.12/GB/month from your credit balance — not a separate charge.
Is there a monthly subscription?
No. Pure pay-as-you-go. No recurring charges, no commitments.
Where are my files processed?
In our European data center (Ireland, EU). Files are encrypted both in transit and at rest.
Can other users see my files?
No. Every account is completely isolated. Your files exist in your private space only.
Do your staff have access to my projects?
No. Processing is fully automated. Nobody looks at your files at any point.
Is the connection secure?
Yes. All data transfer uses TLS/HTTPS encryption (same security as online banking).
Is there a free trial?
Yes. New accounts receive free credits — enough for a few test renders. No credit card required to sign up.
Do I need a credit card to create an account?
No. Sign up with just an email address. Add payment when you're ready to buy credits.
How do I secure my account?
All accounts use two-factor authentication (authenticator app like Google Authenticator). Protected even if your password is compromised.
📍 Data Residency Notice
Your files are processed and stored in our European data center (Ireland, EU). Data residency compliance is the responsibility of the end user. If your project requires data to remain in a specific jurisdiction, please verify our EU-based processing meets your requirements before uploading.
Want early access?
Get Notified →*Minimum charge of $1.00 per job. Final price is calculated after rendering based on actual GPU time and scene complexity, and may differ from the initial estimate.